Privacy Policy

Artsafe Limited respects your privacy and is committed to handling personal information responsibly when you visit our website or contact us about our services.

Last updated: 16 October 2026

1. Who We Are

Artsafe Limited is a consultancy firm providing services in safety, quality, auditing, training and regulatory compliance. For enquiries about this policy or the handling of your personal information, contact us using the details at the end of this page.

2. Information We May Collect

Depending on how you interact with our website, we may collect the following categories of information:

• Contact information: your name, email address, telephone number and organisation.
• Enquiry information: details you provide in contact forms, consultation requests or messages.
• Technical information: information such as your IP address, browser type, device information and website access logs, where made available by our hosting or security systems.
• Website usage information: information about pages visited and interactions with our website, where analytics or similar tools are enabled.

Please avoid submitting sensitive personal information through general website forms unless it is necessary for your enquiry and we have provided an appropriate means of collecting it.

3. How We Use Your Information

We may use personal information to:

• Respond to questions and requests for information.
• Contact you about our consultancy, auditing, training and compliance services when relevant to your enquiry.
• Assess and prepare responses to requests for quotations or consultations.
• Operate, maintain and protect our website and prevent misuse.
• Maintain business records and meet applicable legal or regulatory obligations.
• Understand website performance and improve the experience, where analytics tools are used.

4. Lawful Basis for Processing

We process personal information where an appropriate legal basis applies under Kenyan data protection law. Depending on the circumstances, this may include your consent, taking steps at your request before entering into a contract, performing a contract, complying with a legal obligation, or pursuing another lawful basis permitted by applicable law.

Where processing relies on consent, you may withdraw that consent, subject to applicable legal requirements. Withdrawal does not affect processing lawfully carried out before it was withdrawn.

5. Cookies and Similar Technologies

Our website may use essential cookies or similar technologies to support website functionality, security and performance. If analytics, advertising or other non-essential technologies are enabled, they may collect additional usage information.

Where required, we will seek consent before using non-essential cookies or similar technologies. You can also manage cookies through your browser settings, although disabling certain cookies may affect website functionality.

6. Contact Forms and Website Security

If you submit a contact form, the information you provide may be processed to deliver your message to us and respond to your enquiry. Our website may use spam-prevention or CAPTCHA services to protect forms from automated submissions. If such services are enabled, relevant technical information may be processed by the service provider under its own privacy terms.

7. Sharing of Personal Information

We do not intend to sell your personal information. We may share information where reasonably necessary with service providers supporting our website, hosting, communications, security or business operations; where you have authorised the sharing; or where disclosure is required or permitted by law.

Where third parties process information on our behalf, appropriate safeguards should be applied in accordance with applicable data protection requirements.

8. International Transfers

Some website or technology providers may process information in countries outside Kenya. Where personal information is transferred outside Kenya, the transfer must comply with applicable data protection requirements, including any required safeguards or consent.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, maintaining relevant business records, resolving disputes and meeting legal obligations. Retention periods may differ depending on the type of information and the circumstances.

10. Data Security

We should apply appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. However, no method of transmission or electronic storage can be guaranteed to be completely secure.

11. Your Data Protection Rights

Subject to applicable law and any relevant exceptions, you may have the right to:

• Be informed about how your personal information is used.
• Request access to personal information held about you.
• Request correction of inaccurate or misleading information.
• Request deletion of personal information where legally applicable.
• Object to, or request restriction of, certain processing.
• Withdraw consent where processing is based on consent.
• Exercise any other rights available to you under applicable data protection law.

To exercise a right, contact us using the details below. We may need to verify your identity before responding. You may also contact Kenya's Office of the Data Protection Commissioner if you have a concern about the handling of your personal information.

12. Third-Party Websites

Our website may contain links to external websites or services. We do not control the privacy practices of those third parties. Please review their privacy policies before submitting personal information to them.

13. Children's Privacy

This website is intended for general business and professional audiences and is not specifically directed at children. Please contact us if you believe a child has provided personal information to us inappropriately.

14. Changes to This Policy

We may update this Privacy Policy when our practices, website features or legal obligations change. The revised version will be published on this page with an updated revision date.